Our Advantage

We take a 2 step approach to strengthening our relationship with you so that you can experience improved outcomes for your business:

The “Dynamic-Duo” Approach

1st Component: “The Sneak Peak Package”
We focus our I’s on identifying areas for “Improvement” with rational analysis to promote an evidence based approach to take creative ideas and mold them into workable solutions.

2nd Component: “The Longer Look”
We focus our I’s on an “Innovative” outlook that encourages free thinking to challenge conventional barriers in problem solving.

THE SNEAK PEAK

(1½ days)

$768.00

The best way to start something new is always with a Fresh Set of I’s. In our experience, we’ve learnt that if you want to see improved results you first must be open to viewing your business with a new lens.

We pride ourselves on outlining your current landscape by spending time walking in your customer’s shoes. In this package, we focus our I’s on:

  • Completing a Walk About / Site Visit

  • Scanning your Marketing & Media Presence

  • Identification of potential Threats/Opportunities

  • Scan of Health & Safety Risks

  • Compiling a Comprehensive Capture Document

  • Follow up visit

  • Dissemination of the Capture Document

THE LONGER LOOK

2½ days) *
Inclusive of the “Sneak Peak”

$1,187.00

The 2nd step – We focus our “I’s on: Providing our customers with a further look into their business with a:

  • Team & Customer engagement initiative: Facilitation of activities which support the identification of the disconnect/gap between the multiple “lens’s” of your stakeholders: “What Management Thinks vs What The Team Thinks vs. What the Customer Thinks”
  • Detailed Variance Report
  • Decision Mapping support; identification of opportunities for improvement.

½ day & FULL DAY COURSES

The following courses can be offered in both half day and full day format. Each Course includes a pre-session consultation to ensure the content is tailored to the current landscape and business needs of your organization.
½ day $395.00
1 full day $768.00

Fresh Set of I’s in Leadership:

Whose Boat Would you Get in?: Keeping Leadership Afloat!

Fresh Set of I’s in Customer Service:

  • No Such Thing as Customer Service!
  • Your Aging Customer: Dynamic Approaches to understanding & relating to Older Adults
  • Compassionate I’s: What it means to truly be in your guests shoes

Fresh Set of I’s in Sales:

  • “Submarines to Sales”: Exploring the potency of staying on Purpose
  • “Closers are close to being Losers!”: The dangers of focusing on the Objective!

3 DAY COURSE

Fresh Set of Sales: Sales Team Development

$2,795.00

Let us introduce you to our “F.R.E.S.H”-philosophy to Sales. This 3 day comprehensive course will provide your team with a new way of working, which turns the typical sales process upside-down.

BY THE HOUR

$87.00 per hour

Rapidly changing business needs means keeping pace with the competition while ensuring “lean practices”. We can support you in utilizing the right resource at the right time, for the right price, for the right job.

The following are areas of your business that we are able to support on a project based initiative. We believe that utilizing these services in short bursts throughout the year will yield a high financial return resulting in well informed, sustainable business practices.

  • “Under Cover” Guest: Discovering the Disconnect
  • “Under Cover” Boss: What’s Really Happening When you aren’t there?
  • Organizational Restructuring
  • Decision Sprints for Innovative Solutions
  • Health & Safety Scan: “Threats & Opportunities”